Our team is available Sunday to Thursday, 10:00–18:00 Alexandria time (EET, UTC+2). We work Egyptian business hours, which means Friday and Saturday are off — please factor that into your message timing. If you write on a Thursday evening, you'll hear back on Sunday morning.
The best way to reach us is through the enquiry form below. Email works too — write to [email protected] directly. For quick questions about session scheduling, you can also call us on +20 3 4925 318 during business hours. Please avoid calling outside those hours; voicemail is not monitored.
One of the most common things we hear from new enquiries is: "I don't know which course I need." That's completely normal — most travellers haven't thought carefully about what they want from Egyptian Arabic before they contact us. Here's a quick guide to help you decide before you send your message.
If you haven't tried any Arabic at all, start with the free essential phrases — open them now and spend twenty minutes reading through. If you can pronounce roughly half of what's on that page after a bit of practice, you're at a level where our Travel Crash Course will push you forward quickly. If the phrases feel overwhelming, the Free Phrasebook tier is the right entry point: download it, use it for a week, then come back.
If you've studied some Arabic before — standard or otherwise — or if you're on a second Egypt trip and want more than survival phrases, a Private Tutoring session is the fastest path to the specific vocabulary you're missing. Tell us your background in the message and we'll confirm the level within the first five minutes of your session.
We also offer in-person sessions in Alexandria for travellers who are already in the city. The format is the same as the online sessions; the only difference is that you're sitting across the table from your teacher rather than on a call. Mention in your message whether you prefer in-person or online and which dates you'll be in Alexandria — we'll check availability.
To give you a useful, specific recommendation rather than a generic reply, it helps to know:
You don't need to answer all of these to send a message — anything you share helps. We will reply within one to two working days with a specific course recommendation, available session times, and pricing if applicable. If we feel the free phrasebook alone covers what you need, we'll say so plainly rather than push you toward a paid option you don't need.
Sunday–Thursday
10:00–18:00
Alexandria time (UTC+2)
Phone
+20 3 4925 318
Email
[email protected]
We reply to all enquiries within 1–2 working days. Messages sent before 15:00 on a working day typically get a same-day reply.
Not sure which course fits? Just tell us your trip dates and level — we'll recommend. No pressure to buy anything.
Absolutely — this is the most common reason people contact us. Tell us how you've encountered Arabic before (travel, films, apps, nothing at all) and we'll place you accurately. There's no test; a short conversation or a few written sentences is enough. We'd rather you spend five minutes describing your background than guess the wrong level and waste a session on content that's too easy or too hard. You can also explore the pronunciation guide beforehand — how comfortable it feels gives us useful information.
Yes. Two weeks is enough for two to four sessions plus self-study with the phrasebook, which is genuinely useful. Even a single two-hour session the week before you fly will change how confident you feel arriving. Contact us now, mention your departure date in the form, and we'll prioritise scheduling to get you at least one session before you travel. If we can't fit a live course in time, we'll send you a tailored phrase list and point you to the best free pages on the site for your specific itinerary.
Our courses are designed for adults and students aged 16 and over. The content — prices, taxis, cafés, market bargaining — is oriented toward independent adult travel. If you're a family with teenagers, a session works well for everyone together. For younger children, the free phrasebook pages are a good self-guided resource, but we don't run dedicated children's courses at this time.
You'll see a confirmation screen immediately after submitting. One of our team members in Alexandria reads all enquiries personally and replies by email within one to two working days. The reply will include a specific course recommendation, available dates and times, and anything else relevant to your question. If you need faster confirmation, call us during business hours at +20 3 4925 318.
Fill in what you know. Rough dates and a one-line description of your level is plenty — we'll take it from there.
Browse the free material to get a feel for what we teach before you reach out.
The hundred phrases every Egypt traveller needs — greetings, numbers, directions, the market. Start here before deciding on a course. A clear picture of what you already know makes our recommendation much more accurate.
Open the phrasebook →Before contacting us about your level, spend ten minutes with the pronunciation guide. How much you can already approximate tells us where to place you. It also helps you understand what a live session will focus on.
Read the guide →See all three tiers — free phrasebook, Travel Crash Course, and Private Tutoring — with full details on what's included, session lengths, and pricing in Egyptian pounds and US dollars.
View courses →